Director & Head of Engineering – Enterprise Observability, Capital One
At Capital One, providing smooth digital customer experience is particularly complex, given the scale and complexity of the tech landscape. Software architectures are brutally complicated, due to multiple abstraction layers. Even big screen command centers limit the ability to consolidate views depicting the tech stack.
We are working on an AR project where critical customer transactions spanning across sprawling application architectures are decluttered by visualizing them in AR, to be sliced and diced by tech personnel based on what they are interested in looking at!